Thread: web browsers crash

i'm using ubuntu 10.04. after recent update, of web browsers started crashing, except chrome, keeps giving me "oh, snap!" screen. firefox run in fail-safe mode, crashes. tried using new profile, crashed too. think it's plu-gin issue , i'm going start there. comments or suggestions appreciated.

please provide output of following commands , instructions. make sure have understanding of firefox , flash installations, don't need guess might happening system:

1 - flash version

type about:config in firefox address bar, type plugin.expose_full_path in filter, double-click same item in results make true. type about:plugins in address bar, find shockwave flash, copy corresponding path , version , paste here. should lie image below:



2 - firefox version , architecture

find firefox version , architecture, click "help >> mozilla firefox" in menu. info located @ bottom of info dialog (you need resize window see it):




3 - system info

execute following commands copy generated file, named firefox-report.txt desktop , upload here or paste contents.

execute commands, select entire content below, go "applications >> accessories >> terminal" , click terminal middle-mouse button.

code:

echo 'ubuntu architecture' > ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  uname -a >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  echo 'ubuntu version' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  cat /etc/lsb-release >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  echo 'firefox packages' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  dpkg --get-selections | grep 'firefox*' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  echo 'firefox binaries' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  firefox >> ~/desktop/firefox-report.txt  file /usr/bin/firefox >> ~/desktop/firefox-report.txt  file /usr/local/bin/firefox >> ~/desktop/firefox-report.txt  file /opt/firefox/firefox >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  echo 'firefox divertion' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  file /usr/bin/firefox.ubuntu >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  echo 'sources' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  ls /etc/apt/sources.list.d >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  echo 'flash packages' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  dpkg --get-selections | grep 'flash*' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  echo 'plugin locations' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  locate libflashplayer.so  >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  locate flashplugin-alternative.so  >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  echo 'flash symlinks' >> ~/desktop/firefox-report.txt  echo '' >> ~/desktop/firefox-report.txt  file /usr/lib/firefox-addons/plugins/libflashplayer.so  >> ~/desktop/firefox-report.txt  file /usr/lib/mozilla/plugins/flashplugin-alternative.so  >> ~/desktop/firefox-report.txt  file /etc/alternatives/mozilla-flashplugin  >> ~/desktop/firefox-report.txt  file /var/lib/flashplugin-installer/npwrapper.libflashplayer.so  >> ~/desktop/firefox-report.txt  firefox ~/desktop/firefox-report.txt

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