Encore CS5 crashes on importing assets


     running cs5 on fresh install windows 7/ 64 bit 8gb ram on 2.66ghz quad cpu, nvidia geforce 8800gt video card latest video drivers. have matrox mx02 mini installed.  photoshop cs5 , premierepro cs5 far work perfectly.  encore cs5 run crashes when try import asset.  doesn't matter kind of asset (wav, mp3, avi, mpg, etc.), crash.  encore show window says "preparing transcoding settings", tries import aset, says has 20 or 30 minutes go (even tiny files), , crashes.  crash involves same message window blinking while (looks weird), , program crashes , error message appears.  running latest cs5 updates adobe (updated today).  however, crashing of encore cs5 happened before today's update.  need burn dvd pronto i'm stuck.   please help.

have installed update?

 

http://kb.roxio.com/search.aspx?url=/content/kb/general%20information/ 000070gn&params

 

try run encore, creative suite, admin.

see happens.

ciao

 

giorgio



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