Error Message: HELP.exe has stopped working


hi all,

new installation sing cs5 x64 win vista ultimate x64 (i did not install 32 bit x86) unable access adobe 'help' inside cs5 program. no problem using ie browser access help, , adobe cs5 program affected. ever experience one?

jakeman97

just local security stuff blocking relevant ports adobe air et al, presume. turn off virus scanner and/or create exclusion rule firewall , see if makes difference...

 

mylenium



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