Why does Saved Copy open blank?


i working end-user has acrobat 9 pro.  has created documents custom forms completed end-users.  copy form structure new document, when clicks edit forms gets error message "this document restricts acrobat features allow extended features in adobe reader. create copy of document not restricted, click save copy."  selects save copy, renames , saves desktop.  when tries open copy, blank.  has else experienced this?  simple step doing wrong.  suggestions or resolution appreciated.



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